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Customer satisfaction is important at Leather Lux we strive to do our best to educate and assist our customers in making appropriate product selections for each project.

  • All goods are sold without warranty or condition expressed or implied.

  • Please inspect all goods carefully upon receipt. Cut or marked hides are not returnable.

  • Due to variable hide sizes, orders will be filled within 5% unless otherwise notified.

  • It is not always possible to ensure consistency of color. Placement of order means you accept these variations.

  • Most leather products are sold by the square foot. We accept half hide orders for most products, without imposing any additional cutting fees or small order up-charges.

  • Returns of in-stock products are accepted within 30 days of invoice date. Prior authorization is required for all returns. Returned hides (uncut and undamaged) are subject to a restocking fee. Customer is responsible for freight charges.

  • Freight charges are due and payable when invoiced.

  • 1.5% interest per month is charged on overdue accounts.

If you are not completely satisfied with your order, please 

 CONTACT our customer service department. 

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